Monitor New Zealand Limited

The Undisputable Facts

Alarm monitoring is a 24-7 business, and the fees for this service start somewhere around $1 a day. Therefore a large customer base is required to keep an alarm monitoring business going - and therein lies the key to the poor performance of many alarm monitoring companies.

It is the large workload caused by all of those customers, (or the operator to customer ratio) that results in many alarm monitoring company's ill-performance. Many companies simply do not have the right number of trained staff to do the job correctly, and in a timely fashion.

When an intruder breaks into your premises, or when someone turns an alarm off at a time when it shouldn't, you really need your alarm monitoring company to react with absolute urgency.

Why? Because the average time taken to commit a burglary in New Zealand is less than two minutes, so if your alarm monitoring company hasn’t discharged its responsibilities inside the first minute - then there is little likelihood that any responding authority can arrive in time to prevent loss from occurring. 

So you should now be asking yourself, "how can I know whether my alarm monitoring service provider will react that quickly?". Simply stated, you won’t, until the day that you need them, but you are able to get a good indication of whether they will, by conducting a little test.

Take the Acid Test on your alarm monitoring company...

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